Important Shipping Details
- Reset360 only ships within United States & Canada.
- Reset360 Offers a Flatrate Shipping option on all orders. We may from time to time offer Free shipping during special promotions. During Promotional "FREE Shipping" offers note that it is US Only standard shipping up to $10 in shipping costs.
- Reset360 is not responsible for fees & or duties after going through Customs (Canada).
- If an item is damaged in shipping we request that you send us pictures of the damage item and the box. If your box of Bars is broken open because the bar wrappers are sealed we can't replace them due to damage.
- If you got Route insurance when you checked out and your shipment is lost, stolen, and or damaged you can put a claim into Route to get it replaced.
- Any Chocolate, Bars that we sell in our store if they arrive melted please refrigerate them before eating.
- Shipping Rates are calculated after coupons/discounts.
- Please allow 24 hours for processing orders
- Shipping Types and Timeframe: Express Shipments 1 Day, Expedited is 2 days, Ground 3-5 days (US Shipments Only)
- We do ship to APO/FPO Addresses as well
- If you are shipping to Puerto Rico, higher rates may apply.
- Coupon Codes can not be applied to previously placed orders.
Lost or Stalled Shipments:If your package is stalled or lost in transit, you maycontact firstname.lastname@example.org to request a replacement or refund if:
- 7 business days lapse between tracking scans on Domestic shipments
- 20 business days lapse between tracking scans on International shipments
- (and within 30 days from the last checkpoint.)
If your tracking status was updated to "Delivered," but you can not find the package, contact email@example.com to request a replacement or refund if:
- 7 days have passed after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises.
Discounts & Shipping
- Reset360 members receive free shipping only when the membership code is applied (cannot be used with other discounts/promotional offers).
- Shipping discounts will not be applied after the order is placed.
- Online programs do not require shipping and may be purchased by anyone around the world.